Give Candidate Feedback in a Timely Manner
Sixty-three percent of candidates feel that employers do not communicate adequately and more than half report that employers never keep them informed about their application status. Being left in the dark is one of the key frustrations for candidates. So many of us have applied to a role only to be left forever wondering the outcome of our efforts or where we went wrong. While how to give feedback to interview candidates may feel tricky, especially how to give feedback to unsuccessful candidates, not letting talent know the status of their application is a needless source of stress and can have a detrimental impact on their perception of your organization, which can damage your bottom line in the long run.
To combat this issue, you should consider including a “Your Profile” tab within the career page where candidates can see the status of any ongoing applications, any feedback from a recruiter or hiring manager, as well as enabling them to take actions like schedule an interview or withdrawing an application.
- Avature workflows are highly flexible and be configured to deliver the hiring experience that you’d like to deliver. Taking advantage of automation, you can trigger emails to go out at specific points in the process to keep candidates in the loop.
- Save recruiters time and protect your employer brand by creating a library of email templates with pre-approved messaging.
- Make sure that these communications feel personalized. In Avature you can leverage email variables to replace generic information with specific details, such as [PersonFirstName] or [PositionTitle].
- Use Avature variants for any type of personalization you wish based on talent segments. The most typical use case is localization based on language. This can be the candidate’s country or preferred language of communications. You could also create different templates depending on candidates’ area of interest, major or even workflow step.
Get to the Future First: The Role of Automation
Many administrative activities that burden people in their day-to-day roles can be automated with current demonstrated technologies, freeing up time for more strategic tasks.
Putting Personalization First with One Global Platform: A Siemens Success Story
Industry Leaders in Action
See how giving candidate feedback has helped these industry giants transform the candidate experience and produce hard-hitting results.
70%click-through rate achieved
Cisco invites silver medalists to join its talent community where 70-80 percent of candidates opt in. Its drip campaign has a 65-70 percent click-through rate.
Laitram uses job-specific questionnaires to screen candidates. Unsuccessful candidates are informed via automated, yet personalized, emails thanking them for applying.
100%response rate acheived
L’Oréal responds to 100 percent of their million applications thanks to Avature automation tools. This has a hugely positive impact on their employer brand as no one feels ghosted.