Sixty-three percent of candidates feel that employers do not communicate adequately and more than half report that employers never keep them informed about their application status. Being left in the dark is one of the key frustrations for candidates. So many of us have applied to a role only to be left forever wondering the outcome of our efforts or where we went wrong. While how to give feedback to interview candidates may feel tricky, especially how to give feedback to unsuccessful candidates, not letting talent know the status of their application is a needless source of stress and can have a detrimental impact on their perception of your organization, which can damage you in the long run.
To combat this issue, you should consider including a “Your Profile” tab within your career marketplace where candidates can see the status of any ongoing applications, any feedback from a recruiter or hiring manager, as well as enabling them to take actions like scheduling an interview or withdrawing an application, apart from the option to delete their profile or information altogether.