Support

We are always here to help you succeed

Working Hand-in-Hand to Ensure your Success

Once your newly implemented Avature solution goes live, you will start working with a dedicated Account Manager, who will accompany you throughout your Avature journey. Your Account Manager will make sure your Avature solution evolves at the same pace as our functionality advancements, and will be there for you to provide one-on-one best practice tailored to your changing circumstances and objectives.

I’ve been thoroughly impressed and so have all my colleagues with the way in which Avature has really stepped up and supported us in every way possible. They’re incredibly fast to respond questions.”

Kristy Zimmerman
Manager of Agency Recruiting, Country Financial.

Technical Support at Your Fingertips

Available 24/7, our Technical Support Specialists are always there to answer your questions and offer assistance, no matter which time zone you are in. They are capable of high-level technical analysis, and have a thorough functional knowledge of both the platform and the tools used to debug and monitor its behavior.

The people at Avature are some of the most interested, dedicated, and loyal individuals looking to improve and build the company – i.e. providing the right features in the right way to their clients. Avature customer service is absolutely second to none. I’ve never dealt with a customer service group that was like Avature’s… ever.”

Richard Monastersky
VP of Talent Acquisition, CBS