From screening to approval, interview scheduling to offer, there are so many handoffs between different stakeholders throughout the hiring process. Each represents a risk to the smooth running of your high-volume recruiting process. Managed poorly, these moments can create conflict and a breakdown of trust, hindering collaboration between stakeholders and affecting your ability to hire. Afterall, delays in the process reduce your ability to extend offers quickly and candidates are often choosing between a few different options.
Carry out an audit of your processes to identify when handoffs are happening and then consider how you could automate them. Consider setting up notifications, automated email or SMS reminders to keep everyone on track, and triggered step updates that move the candidate seamlessly between stakeholders as you intended.
Often hiring process breakdown occurs when information is lost amongst a sea of emails. Hiring manager portals mitigate this problem by providing a centralized one-stop-shop where hiring managers can access candidate information, see the actions they need to take, provide feedback on the go and move candidates along in the process.