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The Keys to a Successful
Onboarding Experience

  • Engagement
  • New Hire Retention
  • Productivity Performance
  • Financial Results

Navigate Onboarding With These Helpful Captains

  • Good Engagement

    Benefits of a well-structured onboarding process

  • Bad Engagement

    Disadvantages of a poorly structured onboarding process

Onboarding ranks #2 with the highest business impact of all 22 HR practices

(BCG)

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71% of US companies plan to increase hiring over the next 12 months

— yet only 32% of companies have a formal onboarding process in place

(The Aberdeen Group)

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Satisfaction

72% of managers
81% of administrators
75% of employers
believe they do not have a good onboarding process (Ragan)

ENGAGEMENT Including absenteeism, productivity,
and employee satisfaction

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Employee Engagement: Disadvantages of a Poorly Structured Onboarding

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Only 25% of employees worldwide feel connected to their company’s mission and 50% do not find meaning or significance in their current role

(O.C Tanner)

98% of new hires who don't receive feedback during their onboarding period fail to engage

(Gallup)

Yet only 40% of companies set milestones or set goals

(Gallup)

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Employee Engagement: Benefits of a Well-Structured Onboarding

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69% greater new hire engagement when managers set goals

(Gallup)

66% of organizations claimed a higher rate of successful integration of new hires into company culture

(The Aberdeen Group)

54% saw significant gains in employee engagement

(The Aberdeen Group)

Employee Engagement: Benefits of a Well-Structured Onboarding

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New hires are

3x more likely to feel comfortable after their first day

2x as likely to still feel comfortable later in their first year

(Ragan)

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New Hire Retention: Disadvantages of a Poorly Structured Onboarding

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In the first 6 months

90% of new hires decide whether or not to stay at the company

(Bersin Deloitte)

33% actively start looking for a new job - among millennials the % is even higher

(The Impact Instruction Group)

% of new hires leaving the organization each month

  • 1st 17.42%
  • 2nd 16.77%
  • 3rd 17.32%
  • 4th 10.92%
  • 5th 5.48%
  • 6th 14.48%

(The Impact Instruction Group)

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New Hire Retention: Benefits of a Well-Structured Onboarding

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66% stay longer than 3 years

(US Department Of Labor)

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New Hire Productivity & Performance: Benefits of a Well-Structured Onboarding

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It typically takes 8 months for a newly hired employee to reach full productivity

(HR Allied IQ)

83% of the highest performing organizations began onboarding prior to the new hire’s first day on the job

(The Aberdeen Group)

11.5% improvement in employee performance

(The Recruiting Roundtable)

20% increase in hiring manager satisfaction

(Trident Consulting)

Time to productivity is halved, 54% quicker

(Interactive Services)

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Financial Results: Disadvantages of a Poorly Structured Onboarding

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Average cost to fill a position is $11,000 yet almost 30% of companies spend $0 on onboarding

(HR Allied IQ)

Cost of replacing an employee (% of annual salary):

For entry-level employees, between
30-50%

For mid-level employees, upwards of
150%

(ERE)

Financial Results: Benefits of a Well-Structured Onboarding

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218% increase in income per employee

(Huffington Post)

Corporate revenue & profit margins: 2x growth

(Boston Consulting Group)

78% of organizations saw an increase in revenue (1 in 3 saw increases of more than 10%)

(Brandon Hall Group)

How Can You Deliver an Outstanding Onboarding Experience?

  • Socially engage new hires by inviting them to connect with the company culture and colleagues on an online employee hub
  • Leverage an onboarding portal to provide new hires with the right tools, resources, and documents to set them up for success going forward
  • Streamline online onboarding with branded portals, digital forms, web docs, and e-signatures in order to save time for value-add activities
  • Involve new hires in onboarding with a self-service scheduling tool for orientation meetings and training
  • Open up the lines of communication by using new hire surveys to allow timely input and supportive feedback
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