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Subject Matter Expert Certification

For experienced Avature Admins responsible for advanced administration of their main application. We’ll deep dive into configuration, reporting and security around the system to further your Avature knowledge.

If you hold an Admin Certificate, you may get certified right away. Depending on your location, please see available dates below for this level*:

Americas & EMEA

  • April 3-12, 2023
    9:30 am EST/3:30 pm CET
  • August 7-15, 2023
    11 am PST/2 pm EST
  • November 20-29, 2023
    9:30 am EST/3:30 pm CET


  • June 5-8, 2023
    8:30 am CET/2:30 pm AWST

*Note that session duration is between 1-2 hours

If you don’t hold the required certificate, you can sit for a Bypass Evaluation to participate in this level. These are the available test dates:

  • March 14-16, 2023
  • July 18-20, 2023
  • October 31 – November 2, 2023

Do you already hold an Admin Certificate?

Each certificate is valid for one year, to become recertified you can attend a recertification course. For Admin and SME Certificate holders. Reach out to to learn more.